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Employment with Excentia

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Stephanie's Employment Story

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Employment levels for people with disabilities are low, even in this strong economy. As of 2017, less than 19% of people with disabilities were employed, according to the U.S. Bureau of Labor. In contrast, the employment-population ratio for those without a disability was nearly 66%. Customized and Supported Employment is a tool we can use to begin to balance out those statistics.   At Excentia, we believe all people should strive for competitive and integrated employment. We utilize a Customized and Supported Employment approach to assist people in achieving their employment goals. We begin by discovering a person’s talents and interests that will direct them towards an enjoyable career path. We then support the person to acquire, obtain, and maintain their employment. We utilize many other supports and services to assist people in being competitively employed. For Stephanie, we started supporting her through the Office of Vocational Rehabilitation.   Stephanie is part of our Residential Program and has been very eager to get back to work. She has worked with E.A.R.S. and Goodwill in the past, but neither was quite the right fit for her. She applied for services with OVR and requested Excentia as her service provider. I met Stephanie for the first time back in October of 2018.   Stephanie knew she wanted to find meaningful employment, but she needed some help taking the first steps. Discovery is the first aspect of Customized Employment. This includes exploring and performing tasks from different areas of the “Strengths and Interests” that were identified during the completion of the Discovery Profile. Stephanie and her Job Coach did several job trials at locations such as Dunkin Donuts, New Holland Re-Uzit, and Thomas Trading. We also went to several places of business to enquire about what a job there would entail, such as Weis Markets, Dollar Tree and Spooky Nook Sports.   When we met Barbara Shellenberger from “The Nook”, she appreciated Stephanie’s enthusiasm and was interested in helping Stephanie obtain employment. Barbara sent Stephanie’s resume to her co-worker, Dustin Sload, that manages the Facilities Enhancement Department at the Lanco Fieldhouse, which is a subsidiary of Spooky Nook. He contacted us and we toured the facility. Stephanie stated that she would like to work there because she could complete her job duties in the morning before the facility was open to the public. At that time there would be no distractions, which had been a barrier to maintaining employment for Stephanie in the past. Even better, she could essentially complete her tasks during any 2-3 hour period, between 8am and 2pm. That suited her because she would have a key card along with her ID and all the responsibility that goes with it. Dustin was pleased with Stephanie’s enthusiasm and interest. He informed Stephanie that he would put her name forward with the HR Department when he returned to the main facility. She got an email later that day informing her of the job offer!   Stephanie is now an official employee of Spooky Nook which, by the way, includes a free pass to use all the facilities, and a 35% discount at the hotel and restaurant. She will still need the support of a job coach to navigate some of the aspects of her new job, but with Stephanie’s strong work ethic and team of supporters, she’ll be a great success story for Integrated & Competitive/Supported Employment before you know it. In my opinion, she already is.

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What it Means to be the LPN for Excentia

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What it Means to be the LPN for Excentia In February of 2014, I joined Excentia as the only nurse. My background was varied, working with physicians for most of my career, skilled nursing facilities, dialysis, staff & training development, and dialysis education with patients and their families. My career as a nurse has now entered the 43rd year and I am still learning and growing as a nurse. Being new to working in ID/IDD I didn’t know what to expect or what challenges that I would be facing. How can I improve the health and well-being of the individuals that Excentia serves? Much to my surprise, the experience I had already attained prepared me on many levels for this position but it has given me the opportunity to expand my knowledge. What I find that is key to my position has been educating the staff, providing processes/protocols that involve the standard of care (i.e. hydration, dysphagia, infection control). Education gives the staff the skills, confidence and the knowledge to provide excellent care to those we serve. Talking to the individuals that may suffer from chronic, debilitating diseases on how to take care of themselves and to provide support should they struggle with lifestyle changes. Another key role is being a medical advocate for the individuals we serve. Unfortunately, my peers in the medical profession have limited experience and knowledge about working with the ID/IDD population. Decision making is a major problem for many medical providers, due to individual’s inability to understand informed consent when a medical procedure or immunization is recommended. This truly has been my greatest challenge. This delays the care that our individuals need and deserve. Lastly, but most importantly to me, is spending time with the individuals we serve. The simple act of holding someone’s hand when they are upset or scared, being the shoulder to those that are struggling with physical ailments is gratifying to me. Many years ago I was assigned a hospice case. This person was 90 yrs old and dying from cancer. She was in severe pain which was managed by morphine. When I finished giving her a bath and re-positioning her, I began to brush her hair. She looked at me and said “I love having my hair brushed, it feels so good”. So I kept brushing until she fell into a deep sleep. That day I had done my job, but I came home feeling so satisfied and thankful that I had given this lady real comfort. That is what my goal is everyday. I want to give of myself to provide support, comfort and real caring to the staff and individuals that Excentia serves. I feel extraordinarily blessed to have been hired by Excentia to care for such an awesome group of people! I love what I do and the people I serve as the agency nurse!

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Katee loves working for Excentia.

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Swoosh! The door swings shut behind me, and I am whisked into the hustle and bustle of work. It’s an overcast day outside, and my mood seems to match the weather. As I plop my items onto my desk in an office of four people, I sit down with a sigh. It’s only 8 AM, and I already feel exhausted with the amount of work that beckons me. The noise both inside and outside of my office prickles at my nerves, and I glance at my calendar to see the list of tasks that must be done. I slowly and meticulously check items off my list: check email, check my mailbox upstairs and downstairs, visit the different group rooms in hopes that my “hello” will brighten their day. Seeing that all is well, I shyly tuck away my superhero cape, knowing that, for now, all is well.   When I share with people where I work and for whom I provide support, I receive a mixed bag of looks and responses. You do WHAT? You have to do what? That’s crazy. You should be sainted for all you do. It takes a special person to do something like that. I understand where they’re coming from, but I so wish that I could prove the population at large wrong about the group with whom I have the pleasure of working.   There’s a song in the famous musical “South Pacific” that says that one “[has] to be taught to fear.” Growing up, I didn’t have any opportunities to interact with or learn about those with disabilities. One summer in high school, I had an chance to serve at a camp geared specifically for those with special needs. That weeklong experience sparked a desire to continue the fun and kindness and social justice for these people. One degree in special education and five years in education later, I found myself at a crossroads. I was faced with the questions What happens to people living with disabilities after they completed their education? Why aren’t there more integral opportunities for people with disabilities to truly participate in their community? Searching for these answers, I found and began working for residential and day programs.     For the past two and half years, I have served Excentia’s Adult Day Service. I started out as a direct support professional (room worker) and currently serve as a program specialist. I’m not going to lie: the days are sometimes long, loud, and overwhelming. We face many challenges that include short staffing, drama, deadlines, paperwork, being hit, etc. People see these things, and they don’t see or remember the smiles, hugs, and skill development that occur as well. When the going gets tough, I am sent these little reminders as gems. They reinforce the idea and feeling that these are people, like anyone else. When working with people, there will be both good and bad days.   People tell me all the time that I have a “gift” or “have a heart of gold” for working with the population I do. I don’t see it as such. The populations I work with have taught me how to be kind, how to love, how to be patient, how to be creative, and how to find joy. I thought I was going to teach forever, but I ended up being the one who is learning. Anyone can do what I can do. You just have to have the courage to try and to listen when there are no words to be said. As Allison Krause says, “You say it best when you say nothing at all.”   To learn more about Katee's first job at Excentia, check out the video below! http://excentiahumanservices.com/careers/

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