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COVID-19 Updates and Policies

Updated 4/5/2021

Resources

PA Dept of Health – Coronavirus in Pennsylvania

Travel

The Wolf administration has eliminated the out-of-state travel restrictions that were put in place in November 2020.


Residential Services

Visits at the Residential Home

We have made great strides in reducing the numbers of COVID-19 cases in our residential homes, and they have also been on the decline in our community. Therefore, we are excited to share that indoor visits will be allowed to resume within our homes beginning on April 10.
Please see the updated indoor visit guidelines below:

  • Visits should be scheduled 3 days in advance. Visitation should be scheduled at a time that would be convenient for both the family and the residential home.
  • Upon arrival and before the family can visit with their loved one, they must be fever free and answer “No” to all COVID questions on the questionnaire. 
  • Masks must be worn at all times during all visits.
  • To minimize the potential spread of exposure, it is preferred for all visits to occur at the residential home-outside, weather permitting.
  • The visits will be scheduled one family at a time with no more than 2 visitors for indoor visits and no more than 5 visitors for outdoor visits. 
  • All indoor visitations will be limited to 2 hours.
  • Indoor visits will occur in the individual’s bedroom or a designated area separated from other individuals and staff.
  • When families visit, they are to maintain 6 feet social distancing.


Visits Away from the Residential Home

Visits with families away from the residential home will be determined and approved on an individual basis by the Residential Directors and Chief of Program Services, in conjunction with Excentia Human Services’ Nursing staff.

Approval for a visit will be determined using the following factors:

  • Where will the individual and family visit (i.e. family’s home, community, etc.)?
  • How many people will the individual be in contact with?
  • Is the individual residing in a residential home with other individuals? Are the individuals the person resides with considered to be high risk for contracting COVID-19?
  • Are any of the family members currently or recently ill, or have been in contact with someone in the last two weeks who was ill?
  • Has the family traveled outside the country in the last 14 days?


When a visit is approved, you will be asked to complete a COVID-19 questionnaire regarding the family’s health no more than 24 hours before the visit. You will also be asked to complete a temperature check prior to taking your loved one. If the temperature of the family member is elevated (higher than 100.0 F), your loved one will not be allowed to visit.

A mask will be required when picking up and dropping off your loved one. Requests for visits will go through the Residential House Supervisor, who will in turn provide it to the Directors for approval. Please provide ample notice (3 days minimum) for a visit.

Other Adult Services

  • Community Participation Supports (formerly known as ADS and IU) remain closed until further notice. However, virtual programming is being offered.
  • Supported Employment Services is working with employers who are still operating to understand what steps are being taken in the workplaces of those we support who are considered higher risk. Communication Services are being provided remotely.
  • Behavior Supports and Home & Community Supports continue to operate.

Early Childhood Services

  • Excentia Human Services’ preschools are open for either in-person or virtual instruction on a classroom-by-classroom basis. COVID-19 Preschool Policy
  • Excentia Human Services’ Infant & Toddler Early Intervention program is closed, but tele-sessions are being conducted with individual families. If you are interested in Early Intervention services, please call 717-735-1547 for a free eligibility evaluation for your child (ages birth to three years old) in Lancaster County.

Offices

  •  Excentia Human Services’ offices at Rohrerstown Road and Prince Street remain closed.

As we have them, we will post any updates here and on our Facebook page. If you have any questions, please contact us at 717-519-6740 or email covidqanda@excentiahumanservices.org.

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