COVID-19 Updates and Policies

Residential Services

Visits at the Residential Home

We have made great strides in reducing the numbers of COVID-19 cases in our residential homes and want to continue minimizing the risk to those who reside in the homes.

We request you follow the indoor visit guidelines below:

• Upon arrival and before the family can visit with their loved one, they must be fever free and answer “No” to all COVID questions on the questionnaire.
• Masks must be worn at all times during all visits.
• Indoor visits will occur in the individual’s bedroom or a designated area separated from other individuals and staff.
• When families visit, they are to maintain 6 feet social distancing.

Visits Away from the Residential Home

You will be asked to complete a COVID-19 questionnaire regarding the family’s health no more than 24 hours before the visit. You will also be asked to complete a temperature check prior to taking your loved one. A mask will be required to be worn when picking up and dropping off your loved one.

Other Adult Services

• Community Participation Supports in both the facility and in the community are open and follow Covid protocols.
• Supported Employment Services is working with employers who are still operating to understand what steps are being taken in the workplaces of those we support who are considered higher risk.
• Behavior Supports, Communication Services and Home & Community Supports continue to operate.

Early Childhood Services

• Excentia Human Services’ preschools are open for in person sessions.
• Excentia Human Services’ Infant & Toddler Early Intervention program is open for in-person sessions. If you are interested in Early Intervention services, please call 717-735-1547 for a free eligibility evaluation for your child (ages birth to three years old) in Lancaster County.

Offices

•  Excentia Human Services’ offices at 1810 Rohrerstown Road and the Children’s Services continue to remain open.